Committed to high ethical standards, the International Coach Federation developed a Code of Ethics (Code). The Code’s purpose is to promote professional and ethical coaching practices and to raise awareness outside the coaching profession of the integrity, commitment and ethical conduct of ICF Members and ICF Credentialed coaches.

As part of this effort, ICF has created a forum where individuals can bring complaints about alleged breaches of the Code by ICF Members and ICF Credentialed coaches. ICF provides for review, investigation and response to alleged unethical practices or behavior deviating from the established ICF Code. To affect this policy, ICF has implemented an Ethical Conduct Review (ECR) Process, which is intended to:

◊   Serve as a “model of excellence” for the fair review of complaints concerning the ethical conduct of ICF Members and ICF Credentialed coaches.

◊   Be responsive to complaints concerning experiences believed to be breaches of the Code by ICF Members and ICF Credentialed coaches.

Download ECR flowchart and overview document (PDF).

If you have an ethical complaint against an ICF Member or ICF Credentialed coach, we invite you to download and review an information packet and complete the online complaint form.

Download a complaint information packet (PDF).

Following review of this packet, to submit a complaint, please use the online ECR form.

 

 

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